A transparent care journey

How does a Shifa medical journey work?

Every case has a clear owner and status from first request through return and follow-up.

1. Request and records

Patient details, history, care needs and medical files are stored in a secure case.

The coordinator completes the record and routes it to a suitable clinician or centre.

Scope, services, timing and cost are separated so the patient can confirm an option.

Travel documents, flight, accommodation, transfer and interpreter are coordinated.

Admission, treatment sessions, diagnostics and clinician instructions are tracked.

Discharge records, medication, follow-up plan and post-return contact remain available.